One off seated event

Posted in Public Events.

Here is how you create a one off seated event

  • Go to ‘Public Events’
  • Go to ‘Bookable Events’
  • Click ‘Add Public’ in the top right corner.
  • Enter title e.g. ‘Christmas Day’
  • Enter a summary and description (this is what the customer will see when booking and on the event link screen)
  • Set to ‘one off’.
  • Select an event date.
  • Leave Event Duration (Days) as 1
  • Click the Pre-Pay required box if applicable.
  • Leave Pre-Pay Cutoff (Days) as 0 if applicable.
  • Select payment type if applicable.
  • Custom Cover Time (mins) = 120mins (2 hours for example) – if you want the system to use your normal cover times, leave this box blank.  If you are using sittings, you MUST enter a cover time.
  • IGNORE the ‘Use cover count only and not allocate to tables?’ tick box.
  • Click the ‘Add Event’ button
  • Click Back a step and click bookable events again
  • Click EDIT next to the event you have just created
  • Click EVENT TIMES (at the top)
  • Enter ‘Event Times’ – start and end times. This the time the event starts and finishes which may differ to your booking times
    • If you are not taking any other bookings on this day your event times will need to cover your normal opening hours on this day so you don’t get any normal bookings. If you are not normally open on this day, you only need to add the event times.
  • Enter ‘Booking times’ – these define when customers can book.
  • Then click ‘add hours’.
  • Click pre order options at the top of the page if you wish to add a pre order to your event
  • Click deposit options if you wish to add a deposit or change any of the rules already set.
    • If you require the customer to pay a deposit at point of booking and the final balance on a certain date, you can do this here.
  • Click event exclusivity and choose exclusivity type:
    • None exclusive – you are taking normal bookings as well as event bookings
    • Full venue – you are only taking bookings at this time for the event on all of your open tables
    • Rooms/Tables – you only have specific rooms/ available for this event. If you select this option, when you press save you will then need to select the rooms/tables available for the event. You can add a whole room by clicking ‘pick room’ selecting the room and clicking add room. If you want to add specific tables from a room click pick room and then select from the drop down pick table and click add table.
  • Ignore the ‘Delay Venue Exclusive Redirect’ tick box.
  • The ‘Ignore Room And Booking Check Mode’ needs to be labelled as OFF. If this is set to ON, you will need to delete the event and start again as this setting cannot be changed once the event is created.
  • If you only want a certain number of covers to book this event, pop the total number of covers in the ‘Limit Places?’ box
  • You can add a fully booked message to show when the event is full in the ‘Fully Booked Message’ box
  • You also have some other settings on this page
    • Exclude from flow – this removes these bookings from your flow control (for example if it was a pre made afternoon tea)
    • Ignore covers – you don’t want these covers to be included in your normal cover count
    • Show in live console – you can turn off whether you want these to be shown in the dining console or not
    • Disable standard bookings – this disables all other bookings to be made at this time (if you are using rooms/tables)
    • Ignore activity options – this only applies to venues who use activity rooms
  • Click event costs – you can add your deposit rules for the event here add option title, cost and pre pay amount. Pre pay amount is how much you want the customer to pay/pre auth. You can create multiple cost options – adult, child, OAP etc.
  • Go back to ‘event details’ at the top of the page.
  • Scroll down and you can see here you can do the following:
    • Min booking covers – e.g. no less than 4 covers
    • Max booking covers – g. No more than 8 covers
    • Limit booking per timeslot – e.g. No more than 6 bookings per timeslot
    • Limit covers per timeslot – e.g. No more than 30 covers per timeslot
    • Total maximum bookings – e.g. No more than 50 bookings (not covers) for this event.