Here is how to customise your flow control on certain days/times of the day

Flow control allows you to control how many covers arrive every 15 minutes. You can adjust this for specific days, times, or date ranges (e.g. increasing capacity during busy lunch periods).

• 1. Access Custom Flow Control

  1. Go to Manage Venue
  2. Select Manage Tables
  3. Click Custom Flow Control

  ---

  2. Create a New Flow Rule

  On the left-hand side, enter:

  • Title → name of the rule (e.g. Lunch Service)
  • Start Date
  • End Date (if applicable)
  • Flow Value (%) → this is the percentage of your total covers allowed every 15 minutes, based on your settings in Manage Venue → Venue Settings

  Click Add

  ---

  3. Define the Times

  1. Click Defined Times
  2. Click Add Custom Flow Control
  3. The rule will now appear on the right-hand side
  4. Click Edit

  ---

  4. Set When It Applies

  1. Enter the Start Time
  2. Enter the End Time
  3. Select the days this rule applies to
  4. Click Add Times

  ---

  Your custom flow control will now apply during the selected times and override your default flow settings for those periods.