How to Remove Specific Booking Times (12.15, 12.45, 1.15 etc)

This guide shows you how to remove individual booking times from appearing on your booking journey (e.g. 12:15, 12:45 etc).


1. Access Booking Messages

  1. Go to Manage Venue
  2. Select Booking Messages

2. Create a New Rule

On the right-hand side:

  • Enter a Title (e.g. Remove Times)
  • Leave Message blank
  • Add a Start Date
  • Add an End Date (if applicable)
  • Tick Defined Times
  • Tick Disable Booking
  • Click Add

3. Remove Specific Time Slots

On the right-hand side:

  1. Enter the Start Time and End Time as the same time
    • Example:
      • 12:15 – 12:15
      • 12:45 – 12:45
  2. Select the days this applies to
  3. Click Add Booking Message Times

Repeat this for each time you want to remove.


Once added, these specific time slots will no longer appear on the booking journey.