Create a private event

Posted in Private Events.

How to Create a Private Event

  • 1. Add the Event

    • Go to Private Events

    • Click Add Private

    • Fill in the following fields:

      • Booker Name

      • Booker Email

      • Booker Phone

      • Covers

      • Event Summary (optional)

      • Event Date

      • Start Time and End Time

    • Click Save Changes

    2. Assign Tables

    • Click on Event Tables

    • On the right-hand side, under Tables, click Edit

    • Tick the tables assigned to the event

    • Click Save Changes

    3. Event Options (Left Side Panel)

    • Exclude from Flow: Tick this if the event should not affect your venue’s flow control (e.g., buffet event).

    • Ignore Covers: Use this if the booking doesn’t affect standard venue covers (e.g., event in a marquee).

    • Show in Live Console: Tick to display this event in the live console.

    • Disable Standard Bookings: Use this to block in-house and online bookings during the private event time.

    Note: “Delay Venue Exclusive Redirect” is outdated — you can ignore it.

    4. Deposit Options

    • Click on Deposit Options to request a payment:

      • Set Payment Status to: Required

      • Add a Payment Description (e.g., “Deposit for event”)

      • Set a Cut Off Date and Cut Off Time

      • Enter the Pre-Pay Amount

      • Choose whether to Take Payment or Pre-Authorise

    • Click Save Changes

    5. Pre-Order Options

    • Click Pre Order Options to add food and drink selections required for the event.

    6. Send Confirmation

    • Once all details are set, click Event Details

    • Click Send Confirmation to email the customer their event confirmation