How to Add a Custom Message for Certain Table Sizes

Size exclusions let you control which party sizes can book online. Customers can still select the restricted size, but instead of confirming, they’ll see a message asking them to contact you directly. This way, you signal that larger (or specific) groups are welcome, but you prefer to handle those bookings personally.

How to Add a Size Exclusion

1. Go to Manage Venue

2. Click Venue Settings

3. Select Size Exclusion

4. Fill in the fields on the left-hand side:

   • Title – for your own reference

   • Customer Message – what customers will see online

   • Minimum Covers – the smallest party size the rule applies to

   • Maximum Covers – the largest party size the rule applies to

   • Start & End Date – optional (leave blank if always active)

5. Click Add Booking Size Exclusion

Examples

• Restrict larger bookings outside of December

  • In December: allow up to 25 covers.

  • The rest of the year: set Minimum Covers to 11 and Maximum Covers to 99.

• Block parties of 4–6 guests

  • Set Minimum Covers to 4 and Maximum Covers to 6.

• Christmas Day bookings

  • Normally: you allow up to 20 covers.

  • On Christmas Day: reduce this to 12 by setting Minimum Covers to 13 and Maximum Covers to 99, with the date set to December 25th only.