Navigate to Manage Venue
From the TOGO homepage, click on Manage Venue.
Access Booking Messages
At the top of the page, click Booking Messages.
Create a New Booking Message
On the left-hand side under Add Booking Message, enter a Title and your Message.
Set a Start Date and an End Date. The message will stop displaying automatically after the end date.
To keep the message ongoing, leave the end date blank.
Define Specific Times/Days (Optional)
To display the message only at certain times/days, tick the Defined Times box.
On the right-hand side, select your desired Start Time and End Time from the dropdown menus.
Choose the Days you want the message to appear, then click Add Booking Message Hours.
Review and Prioritize Messages
Click Back A Step to return to the main Booking Messages page.
Your newly created message will appear on the right side.
If multiple messages are active at the same time, you can set their priority by entering numbers in the Priority Boxes (1 = highest priority).
How to Disable Bookings
To disable bookings for the selected dates, tick the Disable Bookings box.
To show disabled times to customers (allowing them to see the times but not book), tick Show Disabled Times. This ensures the booking message still displays.
If you want to accept bookings internally but block customer bookings, do the following:
Tick Disable Bookings
Tick Show Disabled Times
Ensure Not Venue is selected
This setup allows staff to make bookings while preventing customers from doing so.