If a customer keeps on creating bookings and no showing, here is how to add their email to a blacklist

• Click on Manage Users
• Type the customers name or email in the Search Bar and then click Go
• By the customers details you will see a column for Blacklist. Just click in the Red X which will now turn into a Green Tick.
• They have now been added to the blacklist. When blacklisted customers try to book using the email you have blacklisted, it will tell them to contact the venue.