Go to www.togo.uk.com
Do not log in. Click the “Create Account” button.
On the registration screen, fill in the required fields:
Name
Email address
Password
(You can ignore all other fields.)
Submit the form to create the account.
If you receive a message saying “email address in use,” it means the user has already created an account.
You can still add this existing account to your venue by following the same steps under “Secure Access”.
If the user does not remember their password, please email:
📧 help@teamtogo.co.uk
The TOGO support team will assist with resetting the password.
Go back to www.togo.uk.com and log in using your existing System Admin credentials.
Navigate to “Secure Access” in the menu.
In the “Find Users” box, enter the email address of the account you just created and click “Find”.
The email should appear under “Pick a User”. Select it.
Choose the appropriate user rights:
Booking Manager – Can only make or amend bookings.
Marketing Manager – Can use Mailshot/Textshot Manager, add promotions and events.
Venue Manager – Can edit menus, update tables and opening times, and has all of the above permissions.
System Admin – Full access to all areas.
Click “Add User”. The email address will now appear on the right-hand side, indicating it has access.
Only one device can be logged in per account at a time. Logging in on multiple devices with the same credentials will cause issues.
You can create as many separate login accounts as needed for different staff members or roles.