How to amend a current deposit/pre-auth rule on an existing booking

How to Amend a Deposit or Pre-Authorisation Rule on an Existing Booking

To amend a rule on a booking already in the system:

  1. Go to the Live Console.

  2. Find the booking you need to amend and click View

  3. Select Booking Pre-Pay at the top of the screen

  4. You can now edit the following details:

    • Pre-pay description – eg. This booking requires a £5pp deposit

    • Cut-off date – the date in which the deposit needs paying by

    • Cut-off time – the time in which the deposit needs paying by

    • Pre-pay amount

    • Payment type (Take Payment or Pre-Authorisation)

  5. Make the necessary changes, then click Save Changes.

  6. If needed, click Resend Confirmation to update the guest.


To amend a pre-pay rule right after creating a booking:

    1. Once the booking is made, click View Booking Details.

    2. Follow the same steps as above:

      • Click Booking Pre-Pay.
      • Pre-pay description – eg. This booking requires a £5pp deposit

        • Cut-off date – the date in which the deposit needs paying by

        • Cut-off time – the time in which the deposit needs paying by

        • Pre-pay amount

        • Payment type (Take Payment or Pre-Authorisation)

      • Click Save Changes.

      • Click Resend Confirmation if needed.